Analysis of The Implementation of Pharmaceutical Service Standards at Granmed Lubuk Pakam Hospital

Jhoti Sumitra; Miftahul Jannah; Yosi Darmirani

doi:10.35451/v82hvz23

Authors

Jhoti Sumitra Universitas Mohammad Natsir
Miftahul Jannah Universitas Mohammad Natsir
Yosi Darmirani Institut Kesehatan Medistra Lubuk Pakam

DOI:

https://doi.org/10.35451/v82hvz23

Keywords:

Implementation of standards, Pharmaceutical Services, Granmed Hospital Lubuk Pakam

Abstract

Background: Pharmaceutical care involve direct interaction and responsibility of pharmacists to patients regarding pharmaceutical products with the aim of achieving clear outcomes to improve patients' quality of life. To enhance the quality of pharmaceutical care in hospitals, the Minister of Health Regulation No. 72 of 2016 on Standards of Pharmaceutical Services in Hospitals was established. Pharmacists have the duty to provide advice, information, and education related to the medications received by patients, as well as assist patients in implementing a healthy lifestyle to ensure the success of the treatment. They also monitor the outcomes of the therapies that patients have undergone and collaborate with other healthcare professionals with the goal of improving patients' quality of life. Objective: To analyze the implementation of the Minister of Health Regulation No. 72 of 2016 on Standards of Pharmaceutical care Hospital in relation to patient satisfaction. Method: cross-sectional in nature. The collected data were compared with standards listed in the literature and analyzed using the Chi-Square method. Results: it was found that 25 individuals (42.4%) who responded felt that clinical pharmacy services were unsatisfactory, while 34 individuals (57.6%) felt that the clinical pharmacy services were quite good. Conclusion: the implementation of PMK No. 72 of 2016. There is a relationship between clinical pharmacy care and patient satisfaction at Granmed Lubuk Pakam Hospital (p value = 0.007).

Downloads

Download data is not yet available.

References

[1] Melinda, S. Dewi, and R. F. Hutapea, “Evaluasi Peran Apoteker Dalam Meningkatkan Pelayanan Kefarmasian dan Penggunaan Obat di RS Kartika Husada,” J. Manag. dan Adm. Rumah Sakit Indones., vol. 3, no. 2, pp. 102–110, 2019.

[2] L. Noviani, Implementasi Manajemen Dalam Pelayanan Kefarmasian. Jakarta-Indonesia: PT. ISFI Penerbitan, 2018.

[3] M. Anief, Farmasetika. Yogyakarta: Gadjah Mada University Press, 1994.

[4] M. Anief, Prinsip Umum dan Dasar Farmakologi. Yogyakarta: Gadjah Mada University Press, 1996.

[5] Rekam Medis RS Grandmed Lubuk Pakam, “Rekapitulasi Data Kunjungan Tahun 2020.” RS Grandmed Lubuk Pakam, Lubuk Pakam, 2020.

[6] Kemenkes RI, Permenkes No. 72 Tahun 2016 Tentang Standar Pelayanan Kefarmasian di Rumah Sakit. Jakarta-Indonesia, 2016.

[7] P. D. Sugiyono, Skala Likert Metode Perhitungan Presentase dan Interval. Bandung: Alfabeta, 2014.

[8] A. Brata and L. Azizah, “Analysis of Pharmaceutical Care Services in Hospital Pharmacy in Jambi City,” vol. 2, no. 2, pp. 113–117, 2018.

[9] T. At and D. Almasdy, “Implementasi Permenkes Nomor 72 Tahun 2016 tentang Standar Pelayanan Kefarmasian di Rumah Sakit Terhadap Tatakelola SDM Instalasi Farmasi Rsu Mayjen H . A Thalib Kerinci Tahun 2018,” J. Kesehat. Andalas, vol. 8, no. 72, pp. 356–365, 2018.

[10] Departemen Kesehatan RI, Farmakope Indonesia Edisi III. Jakarta, 1979.

[11] A. Rahayu et al., “Evaluasi Penggunaan Obat Asam Urat dan Pola Peresepannya Pada Pasien Gout Artritisdiinstalasi Rawat Inap Di RSUD Deli Serdang lubuk Pakam Tahun 2020,” J. Farm., vol. 3, no. 2, pp. 113–117, 2021, doi: 10.35451/jfm.v3i2.681.

[12] D. Mayasari, D. Mutiara, D. D. Octora, R. S. Grandmed, L. Pakam, and M. Gastritis, “Evaluasi Penggunaan Obat Gastritis Pada Pasien Rawat Inap Di RS Grandmed Lubuk Pakam Tahun 2020,” vol. 3, no. 2, pp. 1–6, 2021.

[13] A. S. Sinulingga, N. B. Situmorang, J. S. No, K. L. Pakam, K. D. Serdang, and S. Utara, “Evaluasi Penggunaan Obat Antituberkulosis (OAT) Pada Pasien TB Paru Di Rumah Sakit Grandmed Lubuk Pakam Tahun 2020,” J. Farm., vol. 3, no. 2, 2021, doi: 10.35451/jfm.v3i2.576.

[14] F. X. H. Susanto, N. I. Simbolon, and E. Monica, “Analisis Hubungan Antara Kualitas Pelayanan dan Kepuasan Pasien Rawat Jalan Instalasi Farmasi Rumah Sakit Universitas Muhammadiyah Malang,” J. Farm. Indones., vol. 18, no. 01, pp. 10–20, 2021.