IRAWAN, B.; SITANGGANG, E. D. ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP MUTU PELAYANAN RUMAH SAKIT BERDASARKAN METODE SERVICE QUALITY (SERVQUAL). JURNAL KEPERAWATAN DAN FISIOTERAPI (JKF), [S. l.], v. 3, n. 1, p. 58–64, 2020. DOI: 10.35451/jkf.v3i1.522. Disponível em: https://ejournal.medistra.ac.id/index.php/JKF/article/view/522. Acesso em: 27 dec. 2024.