Irawan B, Sitanggang ED. ANALISIS TINGKAT KEPUASAN PASIEN TERHADAP MUTU PELAYANAN RUMAH SAKIT BERDASARKAN METODE SERVICE QUALITY (SERVQUAL). JKF [Internet]. 2020 Oct. 31 [cited 2024 Dec. 27];3(1):58-64. Available from: https://ejournal.medistra.ac.id/index.php/JKF/article/view/522