IMPLEMENTASI STRATEGI PENINGKATAN KEPUASAN PASIEN DI RUMAH SAKIT GRANDMED LUBUK PAKAM. JURNAL PENGMAS KESTRA (JPK), [S. l.], v. 1, n. 2, p. 222–226, 2021. DOI: 10.35451/jpk.v1i1.713. Disponível em: https://ejournal.medistra.ac.id/index.php/JPK/article/view/713. Acesso em: 30 nov. 2025.