EMPOWERMENT OF MEDICAL RECORD OFFICERS IN INCREASING OUTCOME PATIENT SATISFACTION EFFORTS IN HOSPITALS GRANDMED LUBUK PAKAM. JURNAL PENGMAS KESTRA (JPK), [S. l.], v. 2, n. 1, p. 49–52, 2022. DOI: 10.35451/jpk.v2i1.1126. Disponível em: https://ejournal.medistra.ac.id/index.php/JPK/article/view/1126. Acesso em: 18 dec. 2025.